Role of SME CEO / MD
Many SMEs become a “one man army” where the Owner /CEO /MD gets himself / herself involved in every little decision and action. Even worse, some end up micro-managing all staff. One major reason is that the role of CEO / Owner / MD’s role in not fully understood. Instead of creating a shared purpose, articulating values, formulating a strategy, building a business model and developing a passionate team, most SME Owners rely on their own skills and technical knowledge to run the business. There is a severe need in SMEs to redefine the role of the Owner/MD.
We take the SME Owner / CEO /MD through a rigorous “role redefinition” process. We gather information about their skills set, time application and work values. We then analyze the data, compare them with leading benchmarks, and craft a new role fully aligned with company mission and strategy.
Key Responsibilities of an SME Owner / CEO / MD:
- Mission & Vision:
- First, set company mission and create a vision of future.
- Values & Culture:
- Second, put foundation of a values driven culture. Explicitly articulating beliefs and expected behaviors.
- Corporate Strategy:
- Third, to formulate a competitive strategy aligned with the company mission and vision.
- Business Model:
- Fourth, to build a business model that reinforces the strategy. Following are the building blocks of a business model:
Customer Segments
Value Proposition
Channels
Customer Relationships
Value Proposition
Channels
Customer Relationships
Revenue Streams
Functional Capabilities
Key Resources
Cost Structure
Functional Capabilities
Key Resources
Cost Structure
Key Activities
Key Partnerships
Decision Rights
Accountabilities
Capital Allocation
Key Partnerships
Decision Rights
Accountabilities
Capital Allocation
- Building a Team:
- Fifth, build and retain a team of talented, passionate, humble and resilient, and committed team.
- Performance Management:
- Sixth, Practice Differentiation. Foster a culture of meritocracy based on a fair performance management system.
- Learning Organization:
- Seventh, make “learning a new way every day” a way of life in your company.